We don’t accept refunds but yes we exchange in case you hace received a damaged product but you must have an unedited unboxing video of parce within a timeline of 3 days only. You can whatsapp us on +91 7014637138 or email on daaginejewel@gmail.com

Please note:

UNBOXING VIDEO* is mandatory in case of any Exchange request.
You can only exchange it with some other product or if we don’t have similar product available then we either give refund or a coupon code of same amount. This process can take up to 10 working days upon receiving your order back at our warehouse.
Kindly allow 5-7 days from the delivery date for the returns to be processed and the Coupon Code/ Credit Note to be shared with you.
PLEASE NOTE:WE DO NOT HAVE ANY REFUND POLICY. PLEASE REFRAIN FROM IMPULSIVE
Please return your products unused in the same condition as you received it. If the products are found to be used or damaged we will not be able to refund your money or help you with exchange.
All your queries will be solved between Monday-Saturday, 11:00am-5:00pm.All pending queries will be solved the next day.
We do not work on SUNDAY or on National Holidays.
WE CANNOT HELP YOU ON INSTAGRAM DM OR FACEBOOK MESSAGE for all order related queries. kindly Whatsapp us or email us with your query.
We request you to keep all your communication with us either on email, or on WhatsApp for all your order related queries.
Cancellations will only be possible till the order has not been dispatched from our warehouse.

How to shoot an Unboxing Video?

Start the video from showing a 360 degree view of the parcel in packed condition so as to confirm the parcel is not tampered before. Open the package and the products in front on the camera itself without taking the screen away from the parcel. Check the products in the parcel and if any damage is found, show it in the camera before you switch off the camera.